Privacy Policy

1. Our Commitment to Privacy

Genquix Ltd ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights in relation to it. We act as the data controller for all personal data collected through the Genquix application and website. For any privacy-related questions, contact us at dominic@genquix.com. We reserve the right to change this Privacy Policy at any time. Changes will be posted to this page and take effect immediately upon posting. Refer back often to read the most current version.

2. Information We Collect and How We Collect It

We collect the following categories of information:

Personal Information

Information you voluntarily provide when creating an account or using the Service, including your name, email address, and password. This also includes information provided when contacting us for support.

Horse and Breeding Data

Horse profile data including names, breeds, coat colours, genetics, and pedigree information you choose to enter. Breeding records including pairings, pregnancy tracking, and cycle data you create.

Payment Information

Payment and billing information when you subscribe to the Service. Credit card processing is handled by Stripe, a PCI-compliant third-party provider. Genquix Ltd does not store your full credit card number. We may store limited payment metadata such as the last four digits of your card and expiry date for subscription management purposes.

User Contribution Information

When you add, edit, or submit information to the community pedigree database, we collect the content of your submissions along with your account identifier and IP address, which may be associated with your personal information for moderation and quality control purposes.

Navigational and Technical Information

Information about your use of the Service including browser type, device type, IP address, pages viewed, time spent, and referring sources. This is used to operate and improve the Service.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Genquix Service
• Process and manage your subscription payments
• Identify you for login, account management, and support purposes
• Communicate with you about your account or subscription
• Improve, develop, and secure the Service
• Track and log user contributions for quality control and moderation
• Comply with legal obligations

We do not sell, share, or distribute your personal information to any third party except as described in this policy. We do not use your personal information in ways unrelated to those described above without providing you an opportunity to opt out.

4. Disclosure of Your Information

We may disclose your information in the following circumstances:

• Service providers — to Supabase (database), Stripe (payments), and Vercel (hosting) who process data on our behalf and are bound by contractual data protection obligations
• Business transfers — in the event of a merger, acquisition, or sale of all or part of Genquix Ltd's assets, personal data may be transferred to the successor entity
• Legal requirements — where required to comply with a court order, law, or regulatory request
• Fraud prevention — if we suspect fraudulent activity, we reserve the right to disclose information as necessary to investigate and prevent it
• Public contributions — pedigree data you submit to the community database may be visible to other users of the Service

We do not sell your personal information to advertisers or any other third parties.

5. Data Storage and International Transfers

Your data is stored on servers operated by Supabase and Vercel. Some data may be processed outside the United Kingdom or European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, including standard contractual clauses, to protect your data to the same standard required under UK GDPR.

6. Retention of Personal Information

We retain your personal data for as long as your account is active or as needed to provide the Service. If you request deletion of your account, we will delete your personal data within 30 days, except where retention is required for legal or regulatory reasons. User contribution data and pedigree records submitted to the community database may be retained in anonymised form after account deletion. We retain system log files and user contribution logs indefinitely for security, quality control, and administrative purposes.

7. Your Rights — UK and EEA Users

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data
• Object to or restrict our processing of your data
• Request a portable copy of your data
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at dominic@genquix.com. We will respond within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information
• The right not to be discriminated against for exercising your privacy rights

We do not sell personal information as defined under the CCPA. To exercise your California privacy rights, contact dominic@genquix.com.

9. Children Under the Age of 13

The Service is not intended for or targeted at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected data from a child under 13, please contact us immediately at dominic@genquix.com and we will delete it promptly.

10. Cookies

Genquix uses essential cookies and browser local storage to keep you signed in and maintain your session. These are strictly necessary for the Service to function. We do not use tracking, analytics, or advertising cookies. We do not share cookie data with third parties. By using the Service, you consent to our use of essential cookies as described here.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Passwords are encrypted and never stored in plain text. Payment data is handled entirely by Stripe and never passes through our servers in unencrypted form. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and accept no liability for breaches beyond our reasonable control.

12. Third-Party Websites

The Service may contain links to third-party websites. Genquix Ltd is not responsible for the content, privacy practices, or terms of any third-party website. Our inclusion of any link does not constitute endorsement of that website. This Privacy Policy does not apply to third-party websites. Please review the privacy policies of any third-party website you visit.

13. Changes to This Policy

We reserve the right to change this Privacy Policy at any time. Changes will be posted to this page and take effect immediately upon posting. We will notify you of material changes by email or through the app. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

14. Contact

For any privacy-related questions, requests, or complaints, contact Genquix Ltd at dominic@genquix.com. We aim to respond within 30 days. UK users who are unsatisfied with our response have the right to complain to the Information Commissioner's Office at ico.org.uk.